Data Recovery Procedures

Free Consultation

You can call our toll free number 24 hours a day, 7 days a week with no charge for your telephone consultation.. The first thing you will hear is the friendly voice of one of our knowledgeable customer service representatives. We will ask you about the events leading up to your data loss and advise you of your immediate recovery options.

Immediate Diagnostic Evaluation

We will contact you immediately to acknowledge receiving your media. Our engineers will then diagnose the problems related to your media and will prepare a lab report for you, complete with a firm estimate of the cost involved to recover your data. We will fax or e-mail this report to you as soon as it is available and one of our Client Services Representatives will telephone you shortly after, to discuss these details and determine the next steps. You can expect your evaluation report within 4-6 hours, from receiving your media.

Fast, Accurate, and Confidential Service

At Texas Data Recovery, we understand the vital nature of your data. Our turn around times are among the best in the business, ranging from 24-48hrs for most standard recoveries. We have the specialized equipment and expertise to get you back to your daily business with minimal downtime. Our charges are based on time and expertise and do not relate to media capacity. Furthermore, Texas Data Recovery will use any information provided by the customer only for the purpose of fulfilling the engagement and will hold the Customer's Information in the strictest confidence.

No Matter What the Problem, We Can Help!

Our engineers have a commitment to innovation, and have developed in-house proprietary software and hardware solutions to retrieve the maximum amount of data. Regardless of your media type or operating system, we have probably seen it before. Standard PC hard drives are a large part of our business, but we also rescue data from RAID Arrays, Servers, removable media such as floppies, optical cartridges and tapes. If you have lost data from a laptop, we have the tools to retrieve it, regardless of age, make or model. Our proprietary recovery technology is not operating system dependent. From DOS to Novell to Macintosh to UNIX, we have the technology and expertise to retrieve your data.